Minimum 5+ years of experience in Operations Management in the Telco sector. Please refer to the job advert for further information.
WE ARE HIRING
Deputy Head of Operation
REQUREMENTS
- Minimum 5+ years of experience in Operations Management in the Telco sector
- Strong leadership, people management skills, excellent communication and problem-solving abilities
- Ability to work in a fast-paced environment
- Experience in call center/BPO operations will be an added advantage
KEY RESPOSIBILITIES
- Support and oversee daily operational functions
- Drive team performance and productivity
- Ensure smooth coordination between departments
- Monitor KPIs, service levels, and operational efficiency
- Handle reporting, planning, and process improvements
- Lead and motivate teams to achieve business goals
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