Please refer to the job advert for further information.
Sales Manager - Luxury Real Estate
About Us
AKARA is a leading real estate agency specializing in luxury apartments in Colombo. We are committed to delivering exceptional service and results for our clients. With a talented sales team and a growing brand, we are now seeking a dynamic and experienced Sales Manager to mentor our agents, improve their skills, and ensure every lead is handled effectively.
Role Overview
We are looking for an experienced, team-focused Sales Manager with a proven track record in managing and developing high-performing sales teams. This role is not about doing sales personally — it’s about coaching, guiding, and ensuring the team consistently converts opportunities into closed deals.
Key Responsibilities
1. Team Leadership & Mentoring
- Lead and manage a team of real estate agents, ensuring they meet and exceed performance targets.
- Provide one-on-one coaching to help agents improve their negotiation, communication, and closing skills.
- Identify skill gaps and provide continuous training and support.
2. Lead Management & Conversion
- Ensure every lead is followed up promptly and handled professionally from start to finish.
- Monitor lead pipelines in the CRM (Zoho) and make sure no opportunities are lost due to poor follow-up.
- Assign leads effectively to match agent strengths with client needs.
3. Sales Process Improvement
- Audit and refine the sales process to maximize conversion rates.
- Implement best practices for lead handling, client follow-up, and appointment management.
- Provide weekly reports on team performance, highlighting wins and areas for improvement.
4. Performance Monitoring & Accountability
- Track and monitor KPIs such as:
- Lead-to-appointment ratio
- Appointment-to-deal ratio
- Lead response time
5. Collaboration with Management
- Work closely with the Operations Manager to align sales processes with business goals.
- Share market insights, team feedback, and performance trends with management.
Requirements
- Proven experience as a Sales Manager, Team Leader, or similar role.
- Strong background in mentoring and developing junior sales talent.
- Excellent knowledge of sales processes and CRM systems (Zoho preferred).
- Exceptional communication, leadership, and problem-solving skills.
- Ability to inspire, motivate, and drive a team to achieve results.
- Real estate experience is an advantage but not mandatory.
Preferred Qualities
- People-first leadership style approachable yet firm when needed.
- Hands-on mentor who leads by example and invests in the growth of their team.
- Strong organizational skills and attention to detail.
- Analytical thinker who uses data to make decisions.
What We Offer
- Competitive salary + performance incentives based on team success.
- Opportunity to lead in a fast-paced, high-growth environment.
- Supportive management with a long-term vision.
- Continuous learning and career development opportunities.
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