Minimum of 02 years experience in a similar capacity working in a bank or in a financial institution, with an exposure to front line sales or sales-oriented channels. Please refer to the job advert for further information.
Assistant - Merchant Network Management
Job Profile:
- To Staff member will be given the accountability to ensure that Zone territory is managed and driven for the merchant acquiring related objectives with the support of branches.
- Acquire and onboard profitable Strategic Entities (SEs) to ensure acceptance across POS, QR and E-channel platforms in the assigned Zone.
- Acquire new profitable SE’s, early engaged & active Merchant signups including exploring internet and mobile (e-commerce and M-commerce as acquiring platforms
- Drive early engagement and activation of merchants.
- Achieve parity acceptance coverage in the Key segments and in the Zone. Deliver annual profitability targets for the acquiring business unit.
- Lead the branches to meet strategic goals and expand merchant coverage.
- Implement and manage merchant engagement programs to boost activation and transaction volumes.
- Negotiate and execute promotional offers, including POSM (Point of Sale Material) placement and spend tracking.
- Ensure visibility of AMEX, Diners and FriMi acceptance at merchant outlets through proper branding and POSM.
- Conduct mystery shopping to identify non-compliant merchants and implement corrective actions.
- Maintain accurate merchant agreements and monitor acquisition costs and first-year sales performance.
- Coach and guide team members to enhance performance and customer satisfaction.
- Conduct training sessions on card acceptance for both internal teams and new merchants
Special Skills:
- Excellent communication skills, both verbal & written
- Interpersonal, motivation and multi-tasking skills
- Presentation Skills
- Negotiation skills
- Sales management
Experience & Qualifications:
- Minimum of 02 years experience in a similar capacity working in a bank or in a financial institution, with an exposure to front line sales or sales-oriented channels.
- GCE O/L, 5 Credits including Mathematics & English and GCE A/L 2 passes excluding General English.
- Age should be 26 years or below
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