Minimum of 02 years experience in a similar capacity working in a bank or in a financial institution, with an exposure to front line sales or sales-oriented channels. Please refer to the job advert for further information.

Assistant - Merchant Network Management

Job Profile:
  • To Staff member will be given the accountability to ensure that Zone territory is managed and driven for the merchant acquiring related objectives with the support of branches.
  • Acquire and onboard profitable Strategic Entities (SEs) to ensure acceptance across POS, QR and E-channel platforms in the assigned Zone.
  • Acquire new profitable SE’s, early engaged & active Merchant signups including exploring internet and mobile (e-commerce and M-commerce as acquiring platforms
  • Drive early engagement and activation of merchants.
  • Achieve parity acceptance coverage in the Key segments and in the Zone.  Deliver annual profitability targets for the acquiring business unit.
  • Lead the branches to meet strategic goals and expand merchant coverage.
  • Implement and manage merchant engagement programs to boost activation and transaction volumes.
  • Negotiate and execute promotional offers, including POSM (Point of Sale Material) placement and spend tracking.
  • Ensure visibility of AMEX, Diners and FriMi acceptance at merchant outlets through proper branding and POSM.
  • Conduct mystery shopping to identify non-compliant merchants and implement corrective actions.
  • Maintain accurate merchant agreements and monitor acquisition costs and first-year sales performance.
  • Coach and guide team members to enhance performance and customer satisfaction.
  • Conduct training sessions on card acceptance for both internal teams and new merchants

Special Skills:
  • Excellent communication skills, both verbal & written 
  • Interpersonal, motivation and multi-tasking skills
  • Presentation Skills  
  • Negotiation skills
  • Sales management

Experience & Qualifications:
  • Minimum of 02 years experience in a similar capacity working in a bank or in a financial institution, with an exposure to front line sales or sales-oriented channels.
  • GCE O/L, 5 Credits including Mathematics & English and GCE A/L 2 passes excluding General English.
  • Age should be 26 years or below 

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