Minimum 5 years’ experience in fine dining or luxury hospitality, with at least 1–2 years in a supervisory role. Please refer the job advert for further information.
Restaurant Captain | Midigama
Paradise Cove is a luxury beachfront restaurant and lounge in Midigama, offering a refined dining experience with the laid-back charm of Sri Lanka’s coastline. We are seeking a Restaurant Captain to lead the front-of-house service team, ensuring smooth daily operations and delivering a guest experience that reflects the elegance and high standards of Paradise Cove.
Why Join Us?
As Restaurant Captain at Paradise Cove, you will be at the heart of creating memorable dining experiences for our guests. This role blends leadership on the floor with operational precision, giving you the chance to leave a lasting mark in one of Sri Lanka’s most exclusive beachfront restaurants.
Key Responsibilities
- Supervise and coordinate the dining floor, ensuring seamless service from welcome to farewell.
- Act as the key guest contact during service — greeting, hosting, and ensuring personalized attention throughout the dining experience.
- Lead, train, and motivate service staff (waiters, runners, hosts) to uphold luxury service standards.
- Ensure table settings, dining areas, and service flow are always prepared to brand standards.
- Coordinate closely with the kitchen, bar, and events teams to guarantee smooth communication and timely delivery of food and beverages.
- Handle guest inquiries, requests, and complaints with professionalism, discretion, and problem-solving skills.
- Monitor service speed, staff performance, and guest satisfaction during peak times.
- Support in planning and executing special events, private dinners, and group bookings.
- Maintain compliance with health, safety, and hygiene regulations across the dining area.
- Provide shift-end reports and updates to the Operational Manager.
Qualifications & Experience
- Minimum 5 years’ experience in fine dining or luxury hospitality, with at least 1–2 years in a supervisory role.
- Strong leadership and team management skills, with the ability to inspire service staff.
- Excellent communication and interpersonal skills with a warm, professional presence.
- Fluent English is a must
- Solid understanding of service etiquette, food and beverage pairing, and guest engagement in a high-end setting.
- Strong organizational skills and the ability to perform under pressure.
- Flexibility to work evenings, weekends, and busy seasonal periods.
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