Minimum 1-2 years' experience in a similar role. Please refer the job advert for further information.
Browns is one of the largest diversified conglomerates in Sri Lanka, which manages a fast growing and valuable portfolio of brands across several key industry sectors, such as automotive; plantations; leisure; power generation; agriculture; pharmaceuticals; investments; marine and manufacturing. Being in existence for over 150 years, the Company is built upon a strong foundation of strength, driven by a vision and a will to succeed. We are looking for a self-motivated, result-driven individual with a proven track record to join our Browns Group.
Receptionist
Main Responsibilities
- Welcome, greet, and direct visitors appropriately
- Notify relevant personnel of visitor arrivals
- Answer, screen, and direct inquiries professionally
- Maintain employee and department directories to assist visitors
- Update and maintain customer information and inquiries within the CRM system
- Ensure visitor management procedures are followed, including maintaining logbooks and issuing visitor badges
- Record and monitor customer inquiries and complaints, ensuring timely follow-up
- Communicate important information, irregularities, and operational requirements to relevant teams
- Support administrative and front-office functions as required
Requirements
- Diploma or Higher Diploma in a relevant field
- Minimum 1-2 years' experience in a similar role
- Good understanding of business systems and system fundamentals
- Excellent communication and interpersonal skills
- Strong customer service orientation and ability to interact professionally with visitors and customers
- Ability to multitask, prioritize tasks, and meet deadlines
- Fluency in spoken and written English is essential
- Proficiency in MS Office applications will be an added advantage
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS
