Minimum 05 years of experience in retail environment in similar capacity. Please refer to the job advert for further information.
Retail Manager
Dimension of the role :
- Manage and overlook entire operation of the store
- Maintaining relationships with both internal and external customers for the betterment of the store operation.
- Achieving daily, weekly, monthly & yearly sales budget and net profit budget and reporting all required data
- Responsible of the overall smooth operation of the store and maintaining necessary quality standards whilst keeping the overheads to a minimum
- Overall responsibility of security, cleaning, hygiene, health & safety and waste management, damage and shrinkage controlling and ensuring minimum physical theft
- Adhering to the operational check lists, SOP’s and other procedures and standards whilst ensuring the Assistant Retail Managers follows their respective departmental checklists
- Ensuring the stock takes are conducted as per the agreed time lines
- Analyzing stock requirements based on supply and demand and maintaining budgeted stock holding days while optimizing stock turns to improve cash flow.
- Sale reports, business reports and stock walk updates and other required details to be shared with finance team, HOD & Head of Operations as and when necessary.
- Following proper merchandising practices and conducting spot checks across departments to ensure all units are cleaned, to avoid expired items, mismatching labels or any other quality deviation
- Enhancing store ambience (lighting, music and signage) to create the ideal shopping environment for customers
- Carry out the business requirements of Head of Operations or/and management
- Maintain and ensuring a superior customer service is provided to all customers by attending resolving customer complaints whenever necessary
- Maintaining a healthy relationship with suppliers and other external stake holders (CAA/ MOH/
- Municipal Council etc.) and utilizing their services in the optimum way.
- Responsible of the overall employee well being, motivation of employees, staff grooming, maintaining necessary disciplinary levels while keeping the employee turn over rate to a minimum
- Assisting the HR department in identifying training requirements and embedding a performance driven culture
- Liaise with marketing department and ensuring the necessary promotions are carried out in a timely and a cost effective manner
- Adhering to SPAR values, company policies and procedures, corporate governance, code of conduct and relevant legislation
- Being a SPAR ambassador and maintaining all set standards
Minimum requirements:
- Degree in Business Management or equal
- G.C.E O/L and A/L
- Minimum 05 years of experience in retail environment in similar capacity
- Working knowledge in both oral and written
- Manage a team of people to achieve set targets
- Communicate effectively with consumers, teammates and suppliers
- Being proactive and developing strategies to improve sales
- Listening and attention to details
- Ability to take control of issues and mitigate as per business needs
- Ability to work through numerous and varied decisions taken under pressure
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS