To supervise and coordinate daily warehouse operations, ensuring the efficient execution of receiving, put-away, storage, replenishment, picking, packing, and dispatch activities while maintaining productivity, inventory accuracy, safety standards, and customer service requirements. Please refer to the job advert for further information.
Supervisor - Warehouse
Purpose:
To supervise and coordinate daily warehouse operations, ensuring the efficient execution of receiving, put-away, storage, replenishment, picking, packing, and dispatch activities while maintaining productivity, inventory accuracy, safety standards, and customer service requirements.
Responsibilities:
- Operational Supervision
- Supervise daily receiving, storage, picking, packing, and dispatch operations.
- Ensure operational activities are performed according to established SOPs.
- Coordinate workflow between warehouse teams and support functions.
- Monitor operational progress and resolve day-to-day operational issues.
Receiving and Storage Management
- Supervise unloading and receiving activities.
- Ensure accurate product verification and proper documentation.
- Monitor put-away operations and storage location utilization.
- Ensure proper stock handling and storage practices.
Picking and Dispatch Management
- Supervise order picking, packing, and staging activities.
- Ensure customer orders are completed accurately and on time.
- Monitor loading operations and dispatch schedules.
- Verify compliance with customer-specific requirements.
Team Management
- Supervise Warehouse Assistants and operational staff.
- Allocate daily manpower based on workload requirements.
- Monitor employee attendance, productivity, and performance.
- Conduct daily toolbox meetings and operational briefings.
Productivity and Performance Management
- Monitor labour productivity and operational efficiency.
- Ensure achievement of departmental productivity targets.
- Identify operational bottlenecks and recommend improvements.
- Support continuous improvement initiatives.
Safety and Housekeeping
- Ensure compliance with warehouse safety procedures.
- Monitor housekeeping and workplace organization standards.
- Report and address unsafe conditions and practices.
- Promote a safe working environment.
Reporting and Compliance
- Prepare daily operational reports.
- Report operational issues, damages, and discrepancies.
- Support inventory counts and warehouse audits.
- Ensure compliance with company policies and operational procedures.
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