Must have worked in RCM environment or RPA environment at least with 1-2 years of Experience. Please refer to the job advert for further information.
Communications Coordinator
ROLE SUMMARY
The Communications Coordinator serves as the central hub for all internal and external communications across the organization. This role is responsible for ensuring seamless information flow between teams, departments, and external stakeholders, fostering a culture of transparency, collaboration, and alignment with the company's strategic goals.
EXPERIENCE
- Must have worked in RCM environment or RPA environment at least with 1-2 years of Experience.
- Must have excellent command of English
- Must have excellent multitasking and coordinating skills to manage communication between representatives from multiple countries.
KEY RESPONSIBILITIES
INTER-DEPARTMENTAL COMMUNICATION
- Act as the primary liaison between departments, ensuring timely and accurate information exchange.
- Distribute meeting minutes, action items, and follow-up communications to relevant stakeholders.
- Maintain an internal communication calendar to track announcements, updates, and campaigns.
INTERNAL COMMUNICATIONS MANAGEMENT
- Draft, edit, and disseminate internal memos, newsletters, policy updates, and announcements.
- Develop internal communication strategies that support employee engagement and organizational clarity.
- Ensure consistent messaging aligned with company brand voice and values.
TEAM COORDINATION & SUPPORT
- Coordinate communication workflows between project teams, ensuring deadlines and deliverables are communicated clearly.
- Identify communication gaps and implement solutions to bridge them.
- Onboard new employees to internal communication tools and protocols.
EXTERNAL COMMUNICATIONS
- Coordinate with PR and marketing teams on external messaging campaigns.
- Manage correspondence with partners and clients as needed.
REPORTING & ANALYTICS
- Track and report on the effectiveness of internal communication campaigns.
- Compile departmental updates and feedback for senior leadership review.
- Maintain communication logs, archives, and documentation for audit and reference purposes.
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