Minimum 2 years' experience in Customer Care / Call Centre / Customer Service. Please refer to the job advert for further information.
SRI LANKA'S NEW RIDE-HAILING PLATFORM
WE'RE HIRING!
Customer Care Executive | Colombo 04
Join the Miwayz Team and Go Beyond the Usual!
Be a part of the Fastest growing mobility platform and help us deliver exceptional experiences to thousands of passengers and driver partners every day.
KEY RESPONSIBILITIES
- Handle inbound & outbound calls and provide excellent support to passengers and driver partners
- Resolve inquiries and complaints in a timely and professional manner
- Provide information on Miwayz services and assist with onboarding
- Maintain accurate records and ensure high service standards
- Collaborate with teams to improve customer experience
WHAT WE'RE LOOKING FOR
- Minimum 2 years' experience in Customer Care / Call Centre / Customer Service
- Excellent communication skills in English & Sinhala (Tamil will be an added advantage)
- Willing to work on 24x7 shift roster, including night shifts
- Strong problem-solving and interpersonal skills
- Immediate availability is an added advantage
WHAT WE OFFER
- Career Growth & Learning Opportunities
- Dynamic & Supportive Work Environment
- Exposure to Technology & Mobility Industry
- Competitive Remuneration Package
Location - Colombo 04 (Office Work)
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS
