Minimum 02 years experience in Customer Care Management/Front Line/ Service Desk/ Call Center Preferred. Please refer to the job advert for further information.
Officer – Call Center | Head Office
Job Description:
The selected candidate will be responsible to ensure efficient and effective world class service to all stakeholders who connects via Hot Line and accomplish all assigned duties and responsible to support the achievement of Department.
Requirements
- Part Qualification in SLIM / CIM / IASL or Diploma in Marketing or Business Management from a recognized University / institute
- Minimum 02 years experience in Customer Care Management/Front Line/ Service Desk/ Call Center Preferred.
- An excellent command of the English & Sinhala language. Fluency in Tamil language will be an added advantage
- Ability to work under minimum supervision, multi-task and work under pressure.
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