We are seeking a reliable and qualified Debt Collection Officer to join our international collections management team. Please refer to the job advert for further information.
Debt Collection Officer
We are seeking a reliable and qualified Debt Collection Officer to join our international collections management team. In this role, you will be responsible for contacting debtors, organising payment plans, maintaining comprehensive paper trails, and planning strategic courses of action to recover outstanding debts. Candidates should demonstrate exceptional organisational and communication skills, alongside strong interpersonal abilities.
OBJECTIVES OF THIS ROLE
- Identify, track, manage, and investigate customer accounts
- Work closely with customers to negotiate payment arrangements
- Follow up with customers to ensure payments are made in a timely manner
- Use databases to monitor and update outstanding accounts
- Keep records of all customer communications to build individual debtor cases
SKILLS & QUALIFICATIONS
REQUIRED
- Outstanding interpersonal skills Strong organisational skills
- Excellent negotiation skills
- Problem-solving mindset
PREFERRED
- Customer service experience
- Strong time-management skills
- Account management experience
WHAT WE OFFER
- Career Growth: A clear and rewarding career path with opportunities for advancement within a global organisation.
- Professional Development: Ongoing professional development and advanced training to keep you at the forefront of the industry.
- Competitive Remuneration: A competitive remuneration package commensurate with your experience and qualifications.
- Global Exposure: Exposure to a global and multinational legal and financial practice environment.
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