Minimum 3 years’ experience in operations, sales coordination, or admin roles (preferably in tech or finance sectors). Please refer to the job advert for further information.
Senior Operations Executive - Sales & Marketing (Full Time) | Colombo 05
Company Description
MegaPay (Pvt) Ltd., operating under the brand name "Pay&Go", is a leading outsourced payment collection service provider in Sri Lanka. Our company offers a reliable, convenient, safe, and easy bill payment service through our island-wide network of payment kiosks, Universal Android POS Terminals, Mobile App, and Web page
Position Summary
We are seeking a results-driven Senior Operations Executive – Sales & Marketing to lead and streamline operational activities within our Sales & Marketing division. This is a pivotal leadership role focused on driving team efficiency, optimizing workflows, and ensuring alignment with strategic business goals.
Mostly, male candidates are preferred for this position
Key Responsibilities
- Operational Oversight & Team Leadership
- Supervise daily sales and marketing operations.
- Guide and evaluate Operations Executives.
- Ensure timely and effective execution of team deliverables.
Workflow Optimization
- Streamline recurring tasks via SOPs.
- Improve process efficiency and minimize disruptions.
Performance Monitoring & Reporting
- Analyze KPIs and productivity metrics.
- Prepare operational reports (daily/weekly/monthly).
Policy & Process Development
- Implement internal controls and quality standards.
- Ensure compliance with company and legal guidelines.
Budgeting & Resource Management
- Support budget planning and ensure cost-effective operations.
Documentation & Compliance
- Maintain updated legal and operational documentation.
Customer & Stakeholder Communication
- Handle escalated client concerns.
- Coordinate with internal departments and external partners.
Strategic Involvement
- Contribute to business planning and continuous improvement initiatives.
Qualifications & Experience
- Bachelor's degree in Business Administration, Marketing, Management, or a related field.
- Minimum 3 years’ experience in operations, sales coordination, or admin roles (preferably in tech or finance sectors).
- Prior experience in team supervision is a strong advantage.
Required Skills
- Strong leadership and multitasking capabilities
- Analytical mindset with experience in Excel, Google Sheets, BI Tools
- Excellent interpersonal and communication skills
- Ability to perform under pressure in fast-paced environments
- Problem-solving and critical thinking proficiency
Languages
- Sinhala & English (Fluent – written and spoken)
- Tamil (Optional but a plus)
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