G.C.E. O/L or A/L qualification. Please refer to the job advert for further information.
Operations Assistant
Hayleys Group is amongst Sri Lanka's largest, and most respected diversified conglomerates with a turnover in excess of USD 1 Billion.
HAYLEYS FENTONS LIMITED
Founded in 1919, Hayleys Fentons Limited is one of Sri Lanka's first engineering companies. As the No.1 Solar EPC and MEP contractor in the country, the company has over 100 years of engineering excellence. Its key specialisations include Solar, Wind and Utility Projects, Mobility Solutions, ICT Systems, Electrical Systems, Fire Safety, Air Conditioning and Ventilation, Plumbing and Gas, Security and Communication, Audio-Visual Integration, UPS and Battery Backup, Facilities Management, Accessories Trading and Hydro Solutions. Renowned for innovation and exceptional client service, the company's main aim is to provide sustainable and innovative engineering services for a better life.
An excellent opportunity is available for a motivated and detail-oriented Operations Assistant to support the smooth functioning of daily operational and administrative activities. This role is ideal for an individual with strong communication and organisational skills who enjoys working in a fast- paced environment, providing efficient support to internal teams and delivering a high standard of customer service.
Job Responsibilities
- Answer incoming calls and respond to customer enquiries professionally.
- Provide timely feedback and coordinate with the relevant departments.
- Prepare job vacancy advertisements and support recruitment-related activities.
- Build and maintain effective relationships with customers and internal teams.
- Coordinate seating arrangements and other administrative tasks.
- Assist with day-to-day operational duties as assigned.
Candidate Profile
- G.C.E. O/L or A/L qualifications. A diploma in a relevant field would be an added advantage.
- Good written and spoken communication skills in English and Sinhala. Knowledge of Tamil would be an added advantage.
- Ability to work under pressure and manage multiple tasks efficiently.
- Good interpersonal and customer service skills.
- Basic computer literacy, including proficiency in Microsoft Office applications.
- A positive attitude, willingness to learn and ability to work effectively as part of a team.
- Previous experience in a similar role would be an added advantage.
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