Minimum 3 years' experience in fire & security industry (service, maintenance & customer support). Please refer to the job advert for further information.
Service Manager
Qualifications
- Bachelor's Degree or HND required
- Professional qualifications in Fire & Security Systems an advantage
- Minimum 3 years' experience in fire & security industry (service, maintenance & customer support)
- Experience managing service engineers/technicians
- Proven ability in preventive maintenance planning & service contract handling
- Hands-on experience with fire alarm, CCTV, access control, intrusion & PA systems
- Strong knowledge of troubleshooting, commissioning & maintenance
- Experience in customer relationship management & complaint resolution
Skills & Requirements
- Strong technical knowledge of fire & electronic security systems
- Leadership & team supervision skills
- Strong problem-solving & decision-making abilities
- Good communication & interpersonal skills
- Ability to prepare reports, quotations & maintenance schedules
- Knowledge of health & safety regulations
- Computer literate (MS Office & service management tools)
- Willing to travel island-wide
- Ability to work under pressure and manage multiple projects
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