This role is responsible for supporting system setup, product development, and day-to-day operational activities across multiple markets. The position plays a key coordination role between internal teams and external partners to ensure timely product launches, operational efficiency, and brand consistency
Product & Operations Support Specialist (Travel Insurance)
Assist Island Pvt Ltd is a dynamic Business Process Outsourcing (BPO) and consulting company delivering high-quality business solutions to local and international clients. We specialize in optimizing operations, enhancing customer engagement, and driving efficiency through tailored outsourcing and consulting services-helping organizations achieve operational excellence and sustainable growth.
This role is responsible for supporting system setup, product development, and day-to-day operational activities across multiple markets. The position plays a key coordination role between internal teams and external partners to ensure timely product launches, operational efficiency, and brand consistency
System & Product Setup
- Support system configuration for new products and market expansions.
- Ensure all setups are completed accurately and within agreed timelines.
- Assist in product development, testing, and launch processes.
Operational Support
- Handle day-to-day operational issues and provide timely resolutions.
- Work closely with Claims and Third-Party Administrators (TPAs) to ensure smooth operations.
- Provide on-ground operational support aligned with business needs.
Stakeholder Coordination
- Collaborate with Technology teams to ensure system readiness and integration.
- Coordinate with reinsurance team and other external partners for seamless execution.
- Work closely with the Commercial and Business Development teams to support growth initiatives.
Digital & Brand Compliance
- Partner with the Digital team to ensure all digital assets meet brand standards.
- Conduct regular microsite audits to maintain quality and compliance.
- Ensure consistency across all digital touchpoints.
Marketing & Content Support
- Liaise with graphic designers to develop product-related materials.
KEY REQUIREMENTS
- Experience in operations, product support, or a similar role.
- Strong coordination and stakeholder management skills.
- Familiarity with digital platforms, CMS, or microsite management is a plus.
- Ability to manage multiple tasks and meet tight deadlines.
- Attention to detail with a strong focus on quality and brand compliance.
- Excellent communication and teamwork skills.
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS
