Ideal for candidates aged 18-24. Please refer to the job advert for further information.
Customer Care Associate
About Browns EV
Redefining mobility in Sri Lanka, Browns EV brings affordable, zero-emission electric vehicles for everyday life. Backed by the trust of the Browns Group and powered by the strength of the LOLC Group, we offer a complete EV ecosystem - from quality vehicles and flexible financing to tailored insurance and reliable after-sales support. Join us as we drive a cleaner, smarter future for Sri Lanka.
As a result of our determine business expansion plan, we are looking for a skilled and motivated Automobile Engineer to strengthen our technical team and support our expanding operations.
Key Skills & Competencies
- Excellent verbal and written communication skills in Sinhala, Tamil and/or English.
- Strong listening and problem-solving abilities.
- Customer-oriented mindset with a positive attitude and patience.
- Ability to multitask and work under pressure in a fast-paced environment.
- Good computer literacy, including MS Office, CRM systems and softphone tools.
- Team player with good interpersonal skills.
Qualifications & Experience:
- Minimum G.C.E O/L qualification; A/L qualifications are preferred.
- Previous experience in a call centre or customer service role will be an added advantage.
- Willingness to work in rotational shifts, including weekends
- Ideal for candidates aged 18-24.
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