3 years’ or more experience as a Key Account Manager or similar role, ideally in a fast-paced industry. Please refer to the job advert for further information.

 
Senior Key Account Manager - FMCG

At Daraz, we’re not just building an e-commerce platform – we’re creating a space where innovation meets impact. We believe in transforming lives through technology, and as part of the Commercial team, you play a vital role in shaping that journey. Here, every idea matters, every effort counts, and every challenge brings new opportunities. Together, we’re opening doors to endless possibilities – for our customers, our partners, and for each other. Let’s build the future of commerce, together.

Key Responsibilities
Brand Strategy Development
  • Develop and implement comprehensive brand strategies aligned with business objectives.
  • Define and maintain brand guidelines to ensure consistency across all touchpoints.

Market Analysis
  • Conduct market research to understand customer preferences, competitor activities, and industry trends.
  • Analyze data to identify opportunities for brand growth and differentiation.

Campaign Management
  • Plan and execute innovative marketing campaigns across digital and traditional platforms.
  • Collaborate with creative teams to deliver high-quality content that resonates with target audiences.

Cross-Functional Collaboration
  • Work closely with product, sales, and marketing teams to align brand initiatives with business goals.
  • Partner with external agencies for design, advertising, and media planning.

Performance Tracking
  • Monitor and report on campaign performance metrics, using insights to optimize future initiatives.
  • Manage the brand budget effectively, ensuring all activities deliver maximum ROI.

Customer Engagement
  • Foster a strong connection between the brand and its target audience through storytelling and innovative strategies.
  • Champion customer feedback to refine brand messaging and offerings.

Candidate Requirements
  • Ability to build and maintain strong relationships with key clients.
  • Excellent interpersonal and communication skills to foster trust and collaboration.
  • Strong persuasion and negotiation skills to close deals effectively.
  • Ability to upsell and cross-sell products or services.
  • Understanding of industry trends, competitor activity, and market dynamics.
  • Ability to align business strategies with customer needs.
  • Ability to work in a fast-paced, ever-changing business environment.
  • Resilience in handling client challenges and meeting revenue targets.

Job Qualifications
  • Bachelor’s degree or Professional qualification in Marketing, Business, or a related field
  • 3 years’ or more experience as a Key Account Manager or similar role, ideally in a fast-paced industry.
  • Strong understanding of brand management principles, market research, and consumer behavior.

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