We are looking for an experienced and hands-on Human Resources Manager to lead our HR and administrative functions and support rapid business expansion.This is a startup-style HR role, ideal for candidates who have experience working in early-stage companies, call centers, or fast-scaling operational teams.

Human Resources Manager


We are looking for an experienced and hands-on Human Resources Manager to lead our HR and administrative functions and support rapid business expansion.This is a startup-style HR role, ideal for candidates who have experience working in early-stage companies, call centers, or fast-scaling operational teams.


Key Responsibilities

End-to-End Recruitment & Talent Acquisition

  • Manage full-cycle recruitment including job posting, sourcing, screening, interviewing, and onboarding 
  • Build and scale talent pipelines for call center agents, collections staff, verification teams, and operations roles 
  • Coordinate onboarding processes and ensure smooth new hire integration 
  • Maintain structured employee records and HR documentation 


Attendance, Payroll & HR Operations

  • Manage monthly attendance verification and payroll input coordination 
  • Identify and resolve attendance exceptions (late check-ins, field visits, leave approvals, missing records) 
  • Generate accurate attendance and payroll reports for HQ review 
  • Work closely with HQ HR/Finance teams to ensure data consistency and timely processing 


Office & Administrative Management

  • Oversee daily office operations including facilities, equipment, and vendor coordination 
  • Manage office leasing support, utilities, internet, and property-related payments and renewals 
  • Ensure smooth administrative execution of HQ policies and internal processes 


Asset, Documentation & Compliance

  • Conduct regular office asset inventory checks and maintain updated records 
  • Maintain employee files, HR databases, and administrative logs 
  • Ensure proper documentation control and internal compliance processes 
  • Coordinate visitor management and office reception procedures 


Employee Relations & HR Support

  • Support basic employee relations cases and internal communication 
  • Assist with employee lifecycle management (joining, transfers, exits) 
  • Support disciplinary processes and ensure HR policy adherence 
  • Act as a key liaison between local team and HQ management 


Requirements

  • Associate degree or above in Human Resources, Business Administration, Management, or related fields 
  • 5–7+ years of relevant HR experience 

Strong preference for candidates with experience in: 

  • Startup companies / early-stage business environments 
  • Call centers or high-volume operational teams 
  • FinTech, financial services, or outsourcing companies 
  • Proven experience in recruitment + HR operations + admin management 
  • Strong Excel and Microsoft Office skills 
  • Highly organized, detail-oriented, and able to handle multiple tasks under pressure 
  • Strong communication and coordination skills across teams and departments 
  • Prior experience building or scaling a team from scratch is a strong advantage 


Why Join Us

  • This is a high-impact role in a fast-scaling Online Lending startup, where you will directly shape the people and operational foundation of the business in Sri Lanka.
  • You will not only manage HR processes — you will help build the organization from the ground up.


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