Minimum 2–3 years' experience in office assistant, customer service, sales coordinator or related roles. Please refer to the job advert for further information.
Office Assistant / Office Administrator (Male) - Agriculture
Key Responsibilities:
Shipping & Documentation Coordination
- Coordinate all shipping documents with customers and the company.
- Provide clearing documents such as catalogues, letters, and any required supporting materials.
Spare Parts & Service Coordination
- Receive and process spare parts orders and coordinate fulfilment.
- Handle service-related inquiries and take incoming service calls from customers.
- Plan and organise training programmes for customers when required.
Invoicing & Payment
- Support the preparation of service invoices.
- Coordinate and follow up on payment planning with customers.
Customer Service Support
- Support after-sales claims by monitoring progress and ensuring fast resolution.
- Provide documentation support to the sales team as needed.
CRM & Reporting
- Assist in updating CRM to ensure the company is kept informed on project status and customer interactions.
- Maintain accurate records of service activities, orders and documentation.
Requirements:
- Min Diploma in Business Administration or related field.
- Minimum 2–3 years' experience in office assistant, customer service, sales coordinator or related roles.
- Strong organisational skills and attention to detail.
- Good communication skills and customer-oriented mindset.
- Ability to multitask and work under minimal supervision.
- Proficiency in MS Office
- Willing to travel to farm sites as required.
- Preferably a male candidate
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