Please refer to the job advert for further information.
Associate - Call Centre Operations | Colombo
Hungry to Succeed in a Great Place to Work?
JOB PROFILE
- Handle all incoming and outgoing calls related to Life and Health insurance
- Follow up on customer calls and respond to emails promptly and professionally.
- Manage and resolve customer complaints, ensuring a positive service experience.
- Maintain a strong relationship with clients and coordinate with other departments necessary
ELIGIBILITY CRITERIA
- Completion of G.C.E. A/Ls with good results
- Sound knowledge of MS Office applications
- Excellent communication skills in English (mandatory).
- Communication skills in Tamil will be an added advantage
- Willingness and ability to work on a shift basis, including weekends.
We also welcome applications from school leavers who are eager to kick-start their careers
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS
