Lead and elevate the end-to-end client experience at Paradise Workspaces, owning community, onboarding, and operations across premium locations while driving growth, engagement, and brand excellence.
WE'RE HIRING!
HEAD OF COMMUNITY & EXPERIENCE
Lead the experience behind Sri Lanka's fastest-growing workspace brand. You are the face of the brand. The first impression. The experience behind every client interaction.
LEAD COMMUNITY TEAMS
MANAGE MULTIPLE LOCATIONS
OWN CLIENT EXPERIENCE
DRIVE GROWTH & RETENTION
WHAT YOU'LL DO
- Lead client inquiries, property tours & conversions
- Oversee seamless onboarding & client experience
- Lead & develop Community Managers
- Ensure premium service standards across locations
- Drive client satisfaction, retention & engagement
- Collaborate with marketing & drive brand experience
- Oversee daily operations & quality control
WHO YOU ARE
- Strong leadership & communication skills
- Confident, client-facing professional
- Experience in hospitality, real estate, co-working or premium service industries
- Highly organised, proactive & detail-oriented
- Passionate about building communities, experiences & brands
SRI LANKA'S FASTEST GROWING WORKSPACE BRAND
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS
