04-08 years' experience in identifying and securing new business opportunities in Sri Lanka and international markets. Please refer to the job advert for further information.
Assistant Manager - Business Development
Job Description
Operational Responsibilities
Business Development (Sri Lanka & International)
- Identify and pursue new business opportunities in Sri Lanka and overseas markets through strategic research and networking.
- Develop market entry strategies for international expansion, considering cultural, regulatory, and competitive factors.
- Build partnerships and alliances to strengthen global presence and drive revenue growth.
- Prepare data-driven proposals and quotations tailored to diverse markets.
- Analyze global trends to support business transformation initiatives and competitive positioning.
Digital Marketing & Brand Strategy
- Formulate and execute data-driven strategies for brand building and digital marketing.
- Transition Management Governance
- Handle transition governance processes for marketing-related projects and ensure smooth handover between teams.
Client & Stakeholder Engagement
- Participate in client review meetings and provide data-backed recommendations.
- Support account management activities with performance analytics and reporting.
People Management Responsibilities
- Provide customer support, managing client expectations in collaboration with the Delivery teams.
- Must be comfortable working at senior executive contact levels within the organization and outside the organization.
- Customer service experience - ideally in connecting players with community and supporting technology products at every level of target organizations.
Performance Management Responsibilities
- Responsible for Business Development BU scorecard, issues and initiatives.
- Responsible for weekly service level summary indicating major impacts to service level for prior week under Business Development function.
- Responsible for status updates pertaining to Business Development initiatives and service level projection.
- Develop and Execute Key Reports as per client request.
Candidate Requirements
- 04-08 years' experience in identifying and securing new business opportunities in Sri Lanka and international markets.
- Degree in Business Administration, Marketing, International Marketing and /or relevant post graduate qualifications in Marketing.
- Experience in the BPO industry at both local and international levels is highly desirable. Basic knowledge on RPA, Analytic tools, Productivity measuring tools, Al Tools (including ChatGPT, Bard etc.)
- Relationship management - build and maintain relationships with clients, industry experts and colleagues.
- Good Leadership, change management & analytical/problem solving skills Quick decision maker and a fast learner.
Why Join Ascent?
- Innovative Environment: Be part of a team that thrives on creativity and forward-thinking.
- Opportunity for Growth: We believe in investing in our employees' professional development and providing opportunities for advancement.
- Impactful Work: Your contributions will make a tangible difference in our company's success and the lives of our customers.
- Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and encouraged.
- Competitive Benefits: Enjoy a comprehensive benefits
What we Offer!
- Hybrid work environment
- Office Transportation
- Hospitalization Insurance and online medical facility
- Higher Education benefits
- Rewards and wellness programs
- Career Training programs
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