Friendly, energetic, and service-oriented personality.Please refer to the job advert for further information.
Community Manager | Colombo
About Paradise Workspaces
At Paradise Workspaces, we create more than office spaces — we build inspiring environments where businesses, entrepreneurs, and professionals connect, collaborate, and grow. With premium coworking locations across Colombo, we are shaping the future of modern workspaces in Sri Lanka.
At Paradise Workspaces, we create more than office spaces — we build inspiring environments where businesses, entrepreneurs, and professionals connect, collaborate, and grow. With premium coworking locations across Colombo, we are shaping the future of modern workspaces in Sri Lanka.
Position Overview
We are looking for an energetic and customer-focused Community Manager to lead the day-to-day experience within our workspace community.
As the face of Paradise Workspaces, you will play a key role in ensuring smooth operations, building strong client relationships, and creating a vibrant professional environment that members genuinely enjoy being part of.
This role is ideal for someone who enjoys hospitality, relationship management, operations, and community engagement in a fast-paced setting.
As the face of Paradise Workspaces, you will play a key role in ensuring smooth operations, building strong client relationships, and creating a vibrant professional environment that members genuinely enjoy being part of.
This role is ideal for someone who enjoys hospitality, relationship management, operations, and community engagement in a fast-paced setting.
Key Responsibilities
Community & Client Relations
- Serve as the primary point of contact for all members and visitors
- Deliver a warm, professional, and personalized customer experience
- Build lasting relationships with clients and support member retention
- Handle member inquiries, concerns, and feedback efficiently
- Conduct regular member follow-ups to maintain high satisfaction levels
Workspace Operations
- Oversee the smooth daily functioning of the workspace
- Ensure cleanliness, ambience, and presentation standards are maintained
- Coordinate with maintenance, cleaning, security, and support teams
- Ensure workspace policies and procedures are properly followed
Bookings & Space Coordination
- Manage meeting room bookings and workspace allocations
- Monitor shared space utilization and scheduling
- Support cross-location bookings within the Paradise network
- Ensure booking systems and records remain accurate and updated
Community Building & Events
- Organize networking events, member activities, and engagement initiatives
- Help create a collaborative and energetic community culture
- Encourage member interaction and participation
- Support promotional and branding activities within the workspace
Client Onboarding & Sales Support
- Assist with workspace tours and onboarding new members
- Support the sales team in showcasing workspace facilities
- Ensure smooth client move-ins and setup processes
- Maintain accurate occupancy and client records
Compliance & Administration
- Maintain client documentation, including agreements and KYC records
- Ensure operational records and reports are properly managed
- Support compliance with company standards and procedures
Requirements
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Friendly, energetic, and service-oriented personality
- Attention to detail and problem-solving skills
- Ability to work independently and manage daily operations effectively
- Prior experience in hospitality, coworking, customer service, or real estate is an advantage
Why Join Paradise Workspaces?
- Be part of one of Sri Lanka’s fastest-growing workspace brands
- Work in modern, premium, design-led environments
- Engage with startups, SMEs, and corporate professionals
- Gain exposure to hospitality, operations, and community management
- Grow your career in a dynamic and people-focused industry
Final Note
At Paradise Workspaces, you are not simply managing a location — you are creating experiences, building relationships, and shaping a thriving professional community.
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