Minimum of four (04) years of experience in the Non-Banking Financial Service Sector is required. Please refer to the job advert for further information.
Branch Operations Officers (Senior Executive / Assistant Manager)
CBC Finance PLC is aiming for growth and stability as a leading Sri Lankan finance institution backed by the Commercial Bank of Ceylon PLC, focusing on superior service, digital growth, and community impact. We emphasize integrity, fairness, and responsible citizenship, creating a positive environment for employees To facilitate our continued expansion and pursuit of excellence, we are actively seeking a professional achiever to join our team in Branch Operations
Locations: Kiribathgoda, Kohuwala, Kalutara, Panadura, Ambalantota, Avissawella, Wattala, Gampaha, Negombo, Chilaw, Kurunegala, Kuliyapitiya, Kegalle, Matale, Vavuniya, Badulla, Thambuttegama and Kalmunai Areas
JOB SUMMARY
Overall responsibility for the branch's operational, financial, and administrative performance, including acting as the Actin Branch Manager when required. The role involves rigorous monitoring of operational functions, ensuring strict compliance with all regulations managing daily cash and vault operations, and supporting the credit process through pre-screening and portfolio quality control. This position requires strong leadership, administrative oversight, and high-level coordination with Head Office departments and branch staff.
JOB PROFILE
- Monitoring and supervising all branch operational functions, recommending process improvements, and achieving zero non-compliance in audits.
- Providing hands-on assistance to field staff for the accurate preparation and quality control of specialized credit files, and actively monitoring the credit portfolio.
- Overseeing and managing daily cash operations, including vault management and reconciliation, ensuring zero discrepancies.
- Handling complex customer queries related to loan structuring, repayment schedules, and deposit products, and ensuring high-quality service delivery.
- Ensuring adherence to AML/CFT, KYC, and all banking regulations, and maintaining key branch registers and administrative records.
- Assisting the Branch Manager in staff development and training, and attending all mandatory marketing meetings.
PERSONAL PROFILE
- Bachelor's degree in any discipline or GCE Advanced Level qualification with a part professional qualification (CIMA, ICASL, IBSL, ACCA), or GCE A/L with similar experience.
- Minimum of four (04) years of experience in the Non-Banking Financial Service Sector is required.
- Sound knowledge of operations procedures for Loan, Deposit, and Gold Financing products, and a good understanding of banking and AML/CFT regulations.
- Possesses strong written and verbal communication skills, negotiation skills, and proven leadership ability.
- Demonstrates a proficiency level in Customer Focus, Team Work, Decision Making & Problem Solving, and Initiative.
The remuneration package for the above position is very competitive and the rewards are performance driven.
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