We are looking for a detail-oriented and proactive Business Coordinator to support customer communication, order processing, CRM updates, and commercial administration. The role is important in ensuring smooth coordination across sales, delivery, and customer service functions.
Business Coordinator
We are looking for a detail-oriented and proactive Business Coordinator to support customer communication, order processing, CRM updates, and commercial administration. The role is important in ensuring smooth coordination across sales, delivery, and customer service functions
Key Responsibilities:
- Act as the primary contact for customers, handling enquiries and customer complaints.
- Coordinate quotations, order confirmations, and account updates with internal teams.
- Maintain accurate CRM records, including pipeline activities and customer information.
- Monitor outstanding balances and support the sales team with timely collections.
- Coordinate with the delivery team and follow up on order status.
- Handle invoicing, documentation, and other commercial administration tasks accurately.
Ideal Candidate Profile:
- Good practical judgment and a strong sense of responsibility.
- Strong communication skills, attention to detail, and a customer-focused mindset.
- 1–2 years of experience in commercial coordination or sales support.
- Qualification in Sales and Marketing, Business Administration, or a related field.
- Strong proficiency in MS Office, especially Excel, PowerPoint and Outlook.
- Experience with invoicing will be an advantage.
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