Please refer to the job advert for further information.
Operational Executive
Job Summary
Forte International is seeking a dedicated, detail-oriented, and proactive Operational Executive to support and coordinate the company's international healthcare operations. The role involves working closely with international healthcare partners, hospitals, doctors, patients, and internal teams to ensure smooth coordination of patient referrals, travel arrangements, and treatment processes.
Key Responsibilities
- Assist in the day-to-day operational activities of the company.
- Liaise with international healthcare partners, hospitals, doctors, and internal teams to ensure seamless communication and coordination.
- Handle patient documentation, appointment scheduling, medical reports, visa processing, travel coordination, and other operational requirements.
- Maintain accurate patient records and operational databases.
- Respond promptly to patient and partner inquiries through email, telephone, and other communication channels.
- Ensure timely follow-up with patients, hospitals, and healthcare partners.
- Coordinate with internal departments to ensure efficient delivery of services.
- Degree or Diploma in Business Management, Healthcare Management, Administration, or a related field.
- Minimum 1 year of experience in operations, healthcare coordination, customer service, or administration.
- Strong command of English and Sinhala (Tamil will be an added advantage).
- Salary negotiable depends on qualifications and experience.
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