Freshers and experienced candidates are welcome to apply. Please refer to the job advert for further information.
WE'RE HIRING
Help Desk Technician – Tamil Speaking
Roster Basis (24/7 Support)
About Us:
We are a UK-based software company providing advanced EPOS solutions for retail and hospitality businesses. Our commitment to exceptional technical support ensures our clients' operations run smoothly around the clock.
Why Join Us?
- Competitive salary with performance incentives.
- Opportunities for career growth and development.
- Comprehensive training to enhance your technical skills.
- Supportive and collaborative work environment.
Key Responsibilities:
- Provide 24/7 technical support to clients via phone, email, or chat.
- Diagnose and troubleshoot hardware and software issues.
- Document and track technical issues and resolutions.
- Collaborate with the technical team to resolve complex problems.
- Ensure timely and accurate follow-up with clients.
What We're Looking For:
- Relevant educational qualifications in IT or a related field.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills in English; Tamil is a plus.
- Freshers and experienced candidates are welcome to apply.
- Ability to work on a rotating roster basis, including night shifts.
What We Offer:
- Roster-based shifts for flexible work hours.
- Health insurance and regular performance reviews.
- A positive work environment with opportunities for growth.
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS
