Minimum G.C.E. A/L qualification or equivalent. Please refer to the job advert for further information.
Customer Care Executive
Requirements:
- Minimum G.C.E. A/L qualification or equivalent.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-first attitude.
- Proficiency in MS Office applications.
- Previous experience in customer service or a related field will be an advantage.
Key Responsibilities:
- Handle customer inquiries and provide accurate information
- Respond to customer complaints and resolve issues professionally
- Maintain good relationships with customers
- Record and update customer details and service reports
- Coordinate with internal departments when required
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